Help Center
  1. Help Center
  2. Hydraulic Hub Service Desk

Hydraulic Hub Service Desk

Welcome! You can create a request for Hydraulic Hub Service Desk using the options provided.

Get your subscriptions

  • Rexroth Marketplace Registration Form

    Ready to subscribe to Hydraulic Hub ? You're in the right place ! To get started, you need to register in our Rexroth Marketplace.

  • Exclusive waiting list

    Your country is not yet available in the Rexroth Marketplace? No problem - sign up for the exclusive waiting list and we will inform you once you can register for the Rexroth Marketplace.

Powered by Jira Service Management
{"xsrfToken":"8f7cd187fddb2691aadb7ac2e8b4417bc2e483c8_lout","branding":{"id":"7","key":"hsd","name":"Hydraulic Hub Service Desk","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#00b3de","headerLinkHoverBGColor":"#00b3de","headerBadgeColor":"#00b3de"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"helpCenterTitle":"Willkommen bei Hilfe","sharedPortalName":"Hilfe","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans Centre de support","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"},"en-GB":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/1b693cb4-e2e8-4699-b5c8-51b0711f70eb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYTE5OThlZS05ZWZhLTQ0ODYtYjM1Yy0yNTFlMDIyZjI4MTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFiNjkzY2I0LWUyZTgtNDY5OS1iNWM4LTUxYjA3MTFmNzBlYiI6WyJyZWFkIl19LCJleHAiOjE3NTA1Mzg3NzcsIm5iZiI6MTc1MDUzODE3N30.k0BcyWhFNSipdwu3utn9BGO17fpKwG7Uuf-NkDoil8A&client=ba1998ee-9efa-4486-b35c-251e022f2811&height=300&mode=fit","bannerMediaApiFileId":"1b693cb4-e2e8-4699-b5c8-51b0711f70eb","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"hsd","projectId":10009,"serviceDeskId":7,"name":"Hydraulic Hub Service Desk","description":"<p>Welcome! You can create a request for Hydraulic Hub Service Desk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"93","name":"Exclusive waiting list","descriptionHtml":"","callToAction":"Exclusive waiting list","introHtml":"<p>Your country is not yet available in the Rexroth Marketplace? No problem - sign up for the exclusive waiting list and we will inform you once you can register for the Rexroth Marketplace.</p>","icon":10490,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10490","groups":[22],"key":""},{"id":"81","name":"Feedback - Your opinion matters","descriptionHtml":"","callToAction":"Feedback - Your opinion matters","introHtml":"<p>See a place where we can do better or want to share some feedback? We're all ears.</p>","icon":10539,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[20],"key":""},{"id":"77","name":"General questions","descriptionHtml":"","callToAction":"General questions","introHtml":"<p>Do you have any other questions or simply couldn't find what you are looking for? Select this option and we will help you via Hydraulic Hub Support.</p>","icon":10549,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[20],"key":""},{"id":"111","name":"Product Support","descriptionHtml":"","callToAction":"Product Support","introHtml":"<p>You have a question or problem about our products? Select this to request assistance.</p>","icon":10574,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10574","groups":[20],"key":""},{"id":"144","name":"Rexroth Marketplace Registration Form","descriptionHtml":"","callToAction":"Rexroth Marketplace Registration Form","introHtml":"<p>Ready to subscribe to Hydraulic Hub ? You're in the right place ! To get started, you need to register in our Rexroth Marketplace.</p>","icon":10549,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[22],"key":""},{"id":"87","name":"Service Basics Training (Code Word)","descriptionHtml":"","callToAction":"Service Basics Training (Code Word)","introHtml":"<p>Retrieve your code word in order to continue with your Service Basics Training (SBT).</p>","icon":10550,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[20],"key":""},{"id":"83","name":"Service Training Support","descriptionHtml":"","callToAction":"Service Training Support","introHtml":"<p>Do you need a Training or have question about our training offers? Select this option and we'll help you out.</p>","icon":10550,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[20],"key":""},{"id":"78","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"86","name":"General information about the Hydraulic Hub","descriptionHtml":"","callToAction":"General information about the Hydraulic Hub","introHtml":"<p>General information about the Hydraulic Hub</p>","icon":10549,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"74","name":"Hydraulic Hub Support","descriptionHtml":"<p>Please write down details about your problem and fill out the necessary fields.</p>","callToAction":"Hydraulic Hub Support","introHtml":"<p>You have a question or problem about our Hydraulic Hub? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"85","name":"License offer","descriptionHtml":"","callToAction":"License offer","introHtml":"<p>Request a quote for Hydraulic Hub licenses without obligation</p>","icon":10550,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"75","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"82","name":"Product Support Backup","descriptionHtml":"","callToAction":"Product Support Backup","introHtml":"<p>You have a question or problem about our products? Select this to request assistance.</p>","icon":10469,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[],"key":""},{"id":"76","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"79","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"80","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://hydraulic-service.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""}],"reqGroups":[{"id":20,"name":"General"},{"id":22,"name":"Get your subscriptions"}],"orderMapping":{"20":[111,77,83,87,81],"28":[144],"22":[144,93],"29":[144]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiYTE5OThlZS05ZWZhLTQ0ODYtYjM1Yy0yNTFlMDIyZjI4MTEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwOSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTA1MzkzNzcsIm5iZiI6MTc1MDUzODE3N30.3mbgUpPMF4nOaqxCI3BI_TJ3z0XSsYaTh5NfAwucN0s","targetCollection":"upload-project-10009","endpointUrl":"https://api.media.atlassian.com","clientId":"ba1998ee-9efa-4486-b35c-251e022f2811","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://hydraulic-service.atlassian.net/wiki","kbLinkDomainURLs":["https://hydraulic-service.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=hydraulic-service","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8f7cd187fddb2691aadb7ac2e8b4417bc2e483c8_lout","baseUrl":"https://hydraulic-service.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://hydraulic-service.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ba1998ee-9efa-4486-b35c-251e022f2811","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"a022f2b625b843e9890fd14890c7a43b","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}